Privacy Policy

Company: Multi-Locking Vehicle Tracking Security Systems (“Multi-Locking”)

1. Introduction

Multi-Locking Vehicle Tracking Security Systems (“Multi-Locking”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of personal information:

• Identity information (name, surname, company details)
• Contact information (email address)
• Technical information (IP address, browser type, device identifiers, usage data)
• Transactional information (service requests, quotations, purchase orders, payment details)

3. Purpose of Collection

Your personal information is collected and processed for:

• Providing and improving our vehicle tracking and security services
• Managing quotations, purchase orders, and logistics
• Communicating with you regarding updates, promotions, or support
• Ensuring compliance with legal and regulatory requirements
• Protecting our systems against fraud, breaches, and misuse

4. Legal Basis for Processing

Under POPIA, Multi-Locking processes personal information based on:

• Consent provided by you
• Contractual necessity to deliver requested services
• Legal obligations requiring us to retain certain records
• Legitimate interests such as improving services and ensuring security

5. Disclosure of Information

We may share your personal information with:

• Trusted third-party service providers (e.g., IT support, payment processors)
• Regulatory authorities when required by law
• Business partners strictly for service delivery purposes

We will never sell or rent your personal information to unauthorised third parties.

6. Data Retention

Personal information will be retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of inaccurate information
• Withdraw consent for processing (where applicable)
• Lodge a complaint with the Information Regulator of South Africa

Cookies Policy

Multi-Locking uses cookies to improve your browsing experience, analyse website performance, remember preferences, and deliver relevant marketing content. You can manage or disable cookies through your browser settings, but please note that some website features may not function properly without them. By continuing to use our website, you consent to our use of cookies.

Security Measures

Multi-Locking implements appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.

Jurisdiction & Governing Law

This Privacy Policy and Cookies Policy are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from or relating to this policy shall be subject to the exclusive jurisdiction of the courts of South Africa.

Third-Party Links Disclaimer

Our website may contain links to third-party websites. Multi-Locking Vehicle Tracking Security Systems (“Multi-Locking”) is not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party websites you visit. Accessing such links is at your own risk, and Multi-Locking disclaims any liability arising from your use of third-party resources.

Changes to This Policy

Multi-Locking may update this Privacy Policy and Cookies Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We reserve the right to make such changes at any time and without prior notice. Updates will be posted on this page, and continued use of our website after changes have been made constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or Cookies Policy, please contact us:

Multi-Locking Vehicle Tracking Security Systems (Multi-Locking)
Email: admin@multi-locking.co.za